Refund & Revision Policy for Thesis Writing Services at Qundeel.com

Refund & Revision Policy for Thesis Writing Services

At Qundeel.com, we work hard to deliver high-quality thesis and dissertation writing services. Your satisfaction is very important to us, and this policy explains how revisions and refunds are handled in a clear and fair manner. Our aim is to provide complete transparency from the beginning so that every student knows what to expect.

A refund is only considered if your dissertation or thesis is rejected after all required revisions and improvements have been completed based on your teacher’s comments. If your document is still not approved after every attempt, or you receive an official failure due to the work provided by us, you will be eligible for a full refund.

After the agreement is finalised and payment is deposited, students must share all university guidelines, formatting rules, and departmental policies so our writers can follow them correctly. For any improvements or changes, the original teacher feedback must be provided, as all revisions are made strictly according to those comments.

This ensures fairness and accuracy in the writing and revision process.

Last Updated: [December 12, 2024]

Unlimited Revisions on All Dissertation and Thesis Work

Qundeel.com offers unlimited revisions after you deposit the amount and the agreement is confirmed. From that moment, we take full responsibility for your work until it is approved. Whenever your teacher gives comments or asks for changes, we update every section accordingly. All revisions are included in our agreement, and we continue improving your proposal or thesis until your supervisor is fully satisfied and you receive final approval.

Free Revisions

Eligibility for Free Revisions: If the delivered work does not meet the specifications outlined in the initial order (such as content, formatting, or guidelines), you are eligible for free revisions within 7 days of receiving the final document.
Revisions Process: To request a revision, you must clearly identify the changes or issues that need to be addressed. Revisions should be within the scope of the original order and align with the initial instructions provided.
Limitations: Revisions are free only if the request is related to the original instructions. If the revision request involves a major change in scope, new instructions, or added sections that were not part of the initial agreement, these changes may incur additional charges.

Turnaround Time for Revisions

Revision requests will be processed within 48 hours from the time the request is submitted, depending on the complexity of the changes.

2. Refund Policy

While we are confident in the quality of our work, we understand that there may be circumstances where a refund is necessary. Our Refund Policy is designed to protect both our clients and our service.

Eligibility for Refunds

Refund Request Before Work Begins: If you decide to cancel your order before we have started working on it, you are entitled to a full refund.
Your thesis or dissertation is officially rejected, even after all revisions based on your teacher’s feedback.
You are declared failed due to issues directly related to the written work provided by Qundeel.com.
All revision opportunities have been used, and the supervisor still does not approve the document.
Refund Request After Work Has Started: Once work has begun on your thesis or dissertation, refunds will be considered under the following conditions:
- Substantial Delays: If we fail to meet the agreed-upon delivery time without valid reasons, a refund may be requested. This will be determined on a case-by-case basis.
- Plagiarism: If the final thesis contains plagiarism (above an acceptable threshold), you are eligible for a full refund. We guarantee that all work is original, and plagiarism is thoroughly checked using advanced plagiarism detection tools before delivery.
- Failure to Meet Requirements: If the final document does not meet the agreed specifications or is of poor quality despite revisions, you may be eligible for a partial refund or full refund, depending on the severity of the issue.
At Qundeel.com, we are committed to delivering the highest quality thesis writing services, tailored to your university’s specific guidelines. Our expert writers will ensure your work meets academic standards and provide unlimited revisions based on teacher feedback. However, grades are influenced by various factors beyond our control, such as the evaluation standards of professors, examiners, and your own academic efforts. Therefore, we cannot guarantee specific grades or outcomes. Furthermore, once the completed thesis is delivered, it remains the responsibility of the student to review, understand, and add their own efforts where necessary. Our work is a tool to assist in your academic journey, but achieving a good grade also depends on your active involvement.
No refund policy: As our services involve the delivery of written content, which is customized for each student, we do not offer refunds based on grade outcomes. By using our services, you acknowledge that grades are not guaranteed, and that our commitment is solely to providing high-quality, well-researched writing.

Refund Request Process

To initiate a refund, please contact us via email or through our website’s customer support.
Provide a detailed explanation of the reason for the refund request, along with relevant evidence (e.g., feedback, examples of unmet specifications).
Your request will be reviewed, and we will process the refund or discuss any further steps to resolve the issue.
Once the payment has been made and our writers have started working on your task, upon cancellation of such an order there shall be no refund. Unless payment has not been paid and the customer decide to cancel the order.

Refund Timeframe

Refund requests will be processed within 7-10 business days after approval.

3. Refund and Revision Limitations

No Refund After Submission: Once we have delivered any part of your work, such as a section, chapter, draft, or complete document, a refund will not be issued unless the situation falls under the refund conditions mentioned earlier. After the student reviews and accepts the delivered material, the payment becomes non-refundable. This includes cases where the briefing has been shared, the writer has started work, or any draft has already been submitted.
This policy ensures fairness, as time, research effort, and writing work are already invested by the writer once delivery begins.
Revision Requests Outside the Scope: Revisions that request significant changes not included in the original order may incur additional charges. This includes adding entire new chapters, changing the structure, or shifting the topic significantly.

4. Special Circumstances

In rare or unexpected situations, we try our best to support students with reasonable flexibility. If you experience a personal emergency, academic requirement change, or any unavoidable issue, we may offer solutions such as extended revision timelines or adjusted delivery dates. However, these situations do not qualify for an automatic refund, as the work already completed remains valid.

Similarly, in cases of natural disasters, internet outages, medical emergencies of the student, or a sudden medical emergency affecting our assigned writer, we will immediately assign an alternative writer or adjust the delivery schedule to ensure the work continues smoothly. These circumstances are treated with understanding, but they also do not create eligibility for a refund, since the delay is caused by factors beyond the control of both parties.

Our goal is to remain flexible, fair, and supportive while maintaining clear boundaries that protect both the student and Qundeel.com.

5. Client’s Responsibilities

Clear Instructions: Clients must provide clear and detailed instructions at the time of order placement. The better the guidelines, the better the quality of the work delivered.
Timely Feedback: If you request a revision, please respond promptly to our queries or to the revised work. Delays in communication may affect the turnaround time for revisions.

Additional terms & condition

The website works as a prior means of communication for finding a suitable writer for the customer.
We reserve the rights to refuse to work with any of the customers, due to any inconvenience, but in that case you will get full refund.
In cases of unacceptable or outrageous suggested delivery times or pricing, we are entitled to reject the customer’s request.
The customer is prohibited to make direct contact with the writers for future projects. One has to go through the same procedure by communicating through the website.
The request for writing shall be accepted and further processed only after the due amount of payment is made during the allotted time.
The agreement made between the two parties is not subject to change for the time it will last, after it has been confirmed by both.
The website reserves rights to use their discretion in picking out writers for you – based in their work experience, your demands and the nature of research.
If the payment is not made within the due time, it may result in cancellation of the order or may delay the delivery of the final work.
The customer is expected to give clear cut guidelines and instructions before the payment and after receiving approval from the writer. Failure to do and by imposing outrageous or conflicting demands later may lead to cancellation of order or delayed delivery.
If the demands made after the agreement are extensive and time-consuming, an extra cost may be added and the date of delivery may change.
We assume that the customer understands that all the data collected it used for reasons to maintain contact, process information and for identity verification.
All the data collected is stored and processed on the basis of our privacy policy.
If the customer chooses to pay in installments, they should be mindful that the delivery of work may extend the due date unless the full payment has been made before it ends.
The customer understands that the final result is not solely dependent on our input, but may be a result of the student’s own piece of work – in that case we are not responsible for an unsatisfactory grade.
There is an unspoken agreement that these terms and conditions are legally binding for all the concerned parties.
The student uses abusive, threatening, or inappropriate language toward the writer, support team, or any representative of Qundeel.com. Students must maintain professional behaviour throughout the project. Any form of harassment, verbal abuse, or intimidation automatically makes the student ineligible for a refund.
The student threatens the writer or the company, attempts to blackmail the team, demands a refund after receiving chapters or drafts, or threatens to misuse personal or company information. In such cases, Qundeel.com reserves the full right to take legal action under the applicable laws of Pakistan to protect its writers, business, and intellectual property.
There is a change in the scope of work after the writing has started. This includes changes in topic, title, variables, hypotheses, research questions, methodology, conceptual model, structure, or required content.
(Any such change is considered a new project, and is not eligible for refund or revision.)
Revisions are requested due to new or updated teacher requirements that were not shared at the time of agreement. In these cases, the work will only continue after the student deposits the additional required fee.
The student fails to share complete and correct guidelines from the beginning. If incomplete, unclear, or incorrect instructions are provided and later cause issues, the refund does not apply.
The student deposits the payment into our account, whether partial or full. Once payment is received, it is considered that the student has read, understood, and accepted all Terms & Conditions published on our website, as per the latest update on December 12, 2024. Payments are treated as fair confirmation of agreement.

Your academic journey deserves a team that stands with you from the first draft to final approval.

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