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Refund & Revision Policy for Thesis Writing Services at Qundeel.com

Refund & Revision Policy for Thesis Writing Services 

At Qundeel.com, we strive to provide top-quality academic writing services to ensure that our clients receive the best support for their thesis and dissertation projects. We value customer satisfaction, and our Refund & Revision Policy outlines our commitments regarding revisions, refunds, and how we handle customer concerns.

1. Revision Policy

We understand that academic writing is a collaborative process, and we are committed to ensuring that our clients are satisfied with the work provided. Our revision policy ensures that your thesis or dissertation meets your expectations.

Free Revisions

  • Eligibility for Free Revisions: If the delivered work does not meet the specifications outlined in the initial order (such as content, formatting, or guidelines), you are eligible for free revisions within 7 days of receiving the final document.
  • Revisions Process: To request a revision, you must clearly identify the changes or issues that need to be addressed. Revisions should be within the scope of the original order and align with the initial instructions provided.
  • Limitations: Revisions are free only if the request is related to the original instructions. If the revision request involves a major change in scope, new instructions, or added sections that were not part of the initial agreement, these changes may incur additional charges.

Turnaround Time for Revisions

  • Revision requests will be processed within 48 hours from the time the request is submitted, depending on the complexity of the changes.

2. Refund Policy

While we are confident in the quality of our work, we understand that there may be circumstances where a refund is necessary. Our Refund Policy is designed to protect both our clients and our service.

Eligibility for Refunds

  • Refund Request Before Work Begins: If you decide to cancel your order before we have started working on it, you are entitled to a full refund.
  • Refund Request After Work Has Started: Once work has begun on your thesis or dissertation, refunds will be considered under the following conditions:
    • Substantial Delays: If we fail to meet the agreed-upon delivery time without valid reasons, a refund may be requested. This will be determined on a case-by-case basis.
    • Plagiarism: If the final thesis contains plagiarism (above an acceptable threshold), you are eligible for a full refund. We guarantee that all work is original, and plagiarism is thoroughly checked using advanced plagiarism detection tools before delivery.
    • Failure to Meet Requirements: If the final document does not meet the agreed specifications or is of poor quality despite revisions, you may be eligible for a partial refund or full refund, depending on the severity of the issue.
  • At Qundeel.com, we are committed to delivering the highest quality thesis writing services, tailored to your university’s specific guidelines. Our expert writers will ensure your work meets academic standards and provide unlimited revisions based on teacher feedback. However, grades are influenced by various factors beyond our control, such as the evaluation standards of professors, examiners, and your own academic efforts. Therefore, we cannot guarantee specific grades or outcomes. Furthermore, once the completed thesis is delivered, it remains the responsibility of the student to review, understand, and add their own efforts where necessary. Our work is a tool to assist in your academic journey, but achieving a good grade also depends on your active involvement.
  • No refund policy: As our services involve the delivery of written content, which is customized for each student, we do not offer refunds based on grade outcomes. By using our services, you acknowledge that grades are not guaranteed, and that our commitment is solely to providing high-quality, well-researched writing.

Refund Request Process

  • To initiate a refund, please contact us via email or through our website’s customer support.
  • Provide a detailed explanation of the reason for the refund request, along with relevant evidence (e.g., feedback, examples of unmet specifications).
  • Your request will be reviewed, and we will process the refund or discuss any further steps to resolve the issue.
  • Once the payment has been made and our writers have started working on your task, upon cancellation of such an order there shall be no refund. Unless payment has not been paid and the customer decide to cancel the order.

Refund Timeframe

  • Refund requests will be processed within 7-10 business days after approval.

3. Refund and Revision Limitations

  • No Refund After Submission: Once the final version of the thesis or dissertation has been submitted and approved by the client, no refund will be issued unless the work violates the conditions outlined above.
  • Revision Requests Outside the Scope: Revisions that request significant changes not included in the original order may incur additional charges. This includes adding entire new chapters, changing the structure, or shifting the topic significantly.

4. Special Circumstances

In the event of unusual situations such as personal emergencies or changes in your academic requirements, we may offer flexible solutions such as extended revision periods or adjusted deadlines, but these do not constitute grounds for automatic refunds.

5. Client’s Responsibilities

  • Clear Instructions: Clients must provide clear and detailed instructions at the time of order placement. The better the guidelines, the better the quality of the work delivered.
  • Timely Feedback: If you request a revision, please respond promptly to our queries or to the revised work. Delays in communication may affect the turnaround time for revisions.

Additional terms & condition

  • The website works as a prior means of communication for finding a suitable writer for the customer.
  • We reserve the rights to refuse to work with any of the customers, due to any inconvenience, but in that case you will get full refund.
  • In cases of unacceptable or outrageous suggested delivery times or pricing, we are entitled to reject the customer’s request.
  • The customer is prohibited to make direct contact with the writers for future projects. One has to go through the same procedure by communicating through the website.
  • The request for writing shall be accepted and further processed only after the due amount of payment is made during the allotted time.
  • The agreement made between the two parties is not subject to change for the time it will last, after it has been confirmed by both.
  • The website reserves rights to use their discretion in picking out writers for you – based in their work experience, your demands and the nature of research.
  • If the payment is not made within the due time, it may result in cancellation of the order or may delay the delivery of the final work.
  • The customer is expected to give clear cut guidelines and instructions before the payment and after receiving approval from the writer. Failure to do and by imposing outrageous or conflicting demands later may lead to cancellation of order or delayed delivery.
  • If the demands made after the agreement are extensive and time-consuming, an extra cost may be added and the date of delivery may change.
  • We assume that the customer understands that all the data collected it used for reasons to maintain contact, process information and for identity verification.
  • All the data collected is stored and processed on the basis of our privacy policy.
  • If the customer chooses to pay in installments, they should be mindful that the delivery of work may extend the due date unless the full payment has been made before it ends.
  • The customer understands that the final result is not solely dependent on our input, but may be a result of the student’s own piece of work – in that case we are not responsible for an unsatisfactory grade.
  • There is an unspoken agreement that these terms and conditions are legally binding for all the concerned parties.

Contact Us

If you have any questions regarding our Refund & Revision Policy or need further assistance, please feel free to contact our support team

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