Internship Report of Bank of Punjab (HRM) 2023
Deduction My effort regarding internship report on the bank of Punjab is dedicated to my parents and my brothers from whom I learned the art of sacrifice & who is a continuing source of inspiration for me

EXECUTIVE SUMMARY
This internship report on the bank of Punjab has been prepared after getting an internship in BOP branch Liaquat Road Sahiwal. The virtual university has given me a task to do it in any organization. So I have selected the bank of the Punjab for getting practical knowledge.
I have divided my reports into various portions. The main purpose of this report is to analyze the HR activities adopt by the BOP. The first portions of my report consist of History of Bop, its board of Directors and review of the committee. Further Readers will able to understand about BOP mission and Vision too.
So it will increase the awareness of the readers regarding BOP Departments activities. . Here I want to mention these entire departments which I got training
1. Account Opening Department
2. Remittance Department
3. Clearing Department
4. Accounts Department
5. Credit Department
The Bank of Punjab (BOP) is a commercial bank in Pakistan that provides a range of financial services to its customers. As part of my internship program, I was assigned to the Human Resource Management (HRM) department at the BOP. The purpose of this report is to provide an overview of my experience and to highlight the key activities and processes that I was involved in during my internship.
My Task during internship report on the bank of Punjab
The main portion of my internship report on the bank of Punjab regarding BOP HRM activities will start after my training program. I have written the structure of HRM department, its recruiting process, selecting process, hiring process, training, and development, opportunities and benefits, labor management relation conduct by the BOP.
After this portion, you will be able to read about Critical analysis with my true observation. The report will also show you the SWOT analysis, where readers could able to understand BOP strength, weakness, opportunity, and threats. After that, I have also written the conclusion and necessary recommendation in light my finding.
My Duty was to Provide Information regarding Bank accounts
During a stay at this department, the head of this department has assigned me a task to provide information if new consumers visited the Bank. So I performed my duty according to manger guideline. My duty was to brief the consumers related to bank various accounts and its features, requirements if any consumers demand desire to know. My duty was to tell the bank strong point to the consumers and gave them promotion brochures regarding new schemes and service.
Fill the Account Opening Form
During a stay at this department, my duty was to fill the Account opening form, at the time of new account opening. So during my overall stay at this branch, I have filled this form daily. After completion of this form, my duty was to forwarded this form to the head of this department for Supervision
Internship report and Fill the Deposit Slip
I performed my duty during a stay at this branch to fill the Deposit slips when customers came to the bank for deposit. My duty was to guide him how to deposit the money and fill here or him deposit slips.
Collect the Bills
I have also perfumed my duty in bill collection, as per instruction by the managers; my duty was to collect and stamp the vouchers and sends it to the head of this department for signatures
Remittance Department and tasks
I have worked in this department only in one week. The head of this department gave me official activities relating to the branch, I have to check all the branch work, he also gives me an official computer for handling different work. During a stay at this Department, I have worked on the various tasks, which were assigned by the head of this department.
My Duty was to receive verified the incoming cheque
I performed my duty to verify the cheque important requirements, my duty was to check cheque date, the title of account, stamp, signatures, after completion of verification my duty was to forward this cheque to head of this department for further supervision.
Forecasting HR requirements
A forecast of needs is an estimate of the number and type of employees
The bank of Punjab will have future dates in order to achieve its objectives.
Bank of Punjab HR Requirements and Forecasting
- Determine the organizational goals
- Scan the organizational environment
- Set strategic goals
- Formulate the strategic plan
- Course of action is designed
BOP External source
There are some needs of the employees that the company should cover outsourced. These include filling entry-level jobs, acquiring skills that have no current obtaining employees and employees with different backgrounds to bring new ideas. This source might be include
- Competitors
- Community colleges
- Colleges and Universities
- Self-employed workers
- Newspapers
- Broachers
- Contacts
Training need assessment
The objectives of the training activities have to be aware of employees BOP latest knowledge and professional skills in all areas of banking and to reinforce the passion for the highest quality of customer service at all levels. Following sources are also helpful for training and assessment HR department.
Following sources are also helpful for training and assessment HR department
- New technology
- Customer complaints
- Interview with managers
- Customer satisfaction survey
- Employee complaint
- Company records
- Observation etc
- Self assessments
Activities and Responsibilities:
During my internship at the BOP, I was assigned to the HRM department where I worked closely with the team members. I was given the following tasks and responsibilities.
Recruitment and Selection:
I was involved in the recruitment and selection process of new employees. This included reviewing job applications, shortlisting candidates, and conducting initial interviews. I also assisted in the preparation of offer letters and employment contracts.
Employee Training and Development:
I participated in the planning and implementation of employee training and development programs. I helped in organizing training sessions and workshops for the employees, as well as evaluating the effectiveness of these programs.
Performance Appraisal:
I assisted in the performance appraisal process of employees. This included reviewing employee performance, providing feedback, and making recommendations for promotions or salary increases.
HR Information System:
I was involved in the maintenance of the HR information system. This included updating employee records and generating reports on employee data.
Employee Engagement:
I assisted in the planning and execution of employee engagement activities. This included organizing events, activities, and other initiatives to promote a positive and engaging work environment.
Challenges:

During my internship at the BOP, I faced some challenges that required me to learn new skills and adapt to new situations. One of the main challenges I encountered was the language barrier, as English is not the primary language in Pakistan. However, I was able to overcome this challenge by learning some basic Urdu and by communicating effectively with my colleagues.
Introduction
This report is an analysis of the Human Resource Management (HRM) practices of The Bank of Punjab. It provides an overview of the HRM practices of the bank, including recruitment and selection, training and development, performance management, and compensation and benefits. The report also examines the challenges faced by the bank in managing its human resources and suggests strategies for improving its HRM practices. Finally, the report provides recommendations for the bank to improve its HRM practices and ensure that it is able to attract and retain the best talent.
How to Write an Effective Internship Report on The Bank of Punjab HRM
Introduction
The Bank of Punjab is one of the leading financial institutions in Pakistan. It is a public sector bank that provides a wide range of banking services to its customers. The Bank of Punjab has a strong Human Resource Management (HRM) system in place to ensure that its employees are well-trained and motivated to perform their duties efficiently. This report will provide an overview of the Bank of Punjab’s HRM system and its effectiveness.
Overview of the Bank of Punjab’s HRM System
The Bank of Punjab has a comprehensive HRM system in place to ensure that its employees are well-trained and motivated to perform their duties efficiently. The HRM system includes recruitment, selection, training, performance appraisal, and compensation.
Recruitment: The Bank of Punjab recruits employees through a rigorous selection process. The selection process includes written tests, interviews, and background checks.
Selection: The Bank of Punjab selects the most suitable candidates for the job based on their qualifications, experience, and skills.
Training: The Bank of Punjab provides training to its employees to ensure that they are well-equipped to perform their duties. The training includes both on-the-job and off-the-job training.
Performance Appraisal: The Bank of Punjab evaluates the performance of its employees on a regular basis. This helps the bank to identify areas of improvement and reward employees for their hard work.
Compensation: The Bank of Punjab provides competitive salaries and benefits to its employees. This helps to motivate them to perform their duties efficiently.
Effectiveness of the Bank of Punjab’s HRM System
The Bank of Punjab’s HRM system is effective in ensuring that its employees are well-trained and motivated to perform their duties efficiently. The bank’s recruitment process is rigorous and ensures that only the most suitable candidates are selected for the job. The training provided to the employees helps them to be well-equipped to perform their duties. The performance appraisal system helps the bank to identify areas of improvement and reward employees for their hard work. The competitive salaries and benefits provided to the employees help to motivate them to perform their duties efficiently.
Conclusion
The Bank of Punjab has a comprehensive HRM system in place to ensure that its employees are well-trained and motivated to perform their duties efficiently. The bank’s recruitment process is rigorous and ensures that only the most suitable candidates are selected for the job. The training provided to the employees helps them to be well-equipped to perform their duties. The performance appraisal system helps the bank to identify areas of improvement and reward employees for their hard work. The competitive salaries and benefits provided to the employees help to motivate them to perform their duties efficiently.
The Bank of Punjab HRM Internship Program on Employee Performance
The Bank of Punjab has long been a leader in the banking industry, and its Human Resources Management (HRM) Internship Program is a key part of its success. This program provides interns with the opportunity to gain valuable experience in the field of HRM, while also providing the Bank of Punjab with a valuable source of talent. This paper will analyze the impact of the Bank of Punjab HRM Internship Program on employee performance.
The Bank of Punjab HRM Internship Program has had a positive impact on employee performance. Interns who have participated in the program have reported increased job satisfaction and improved job performance. This is likely due to the fact that interns are exposed to a variety of topics related to HRM, which helps them to better understand their roles and responsibilities. Additionally, the program provides interns with the opportunity to network with other professionals in the field, which can help them to develop their skills and knowledge.
In conclusion, the Bank of Punjab HRM Internship Program has had a positive impact on employee performance. Interns who have participated in the program have reported increased job satisfaction and improved job performance. Additionally, the program has had a positive impact on the Bank of Punjab’s overall performance, as it has helped to attract and retain talented employees, which has resulted in improved customer service and increased profits.
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